ERP & Process Redesign 

Insurance

A major process redesign alongside a Microsoft Dynamics 365 implementation required a shift in how teams learned and worked. A redesigned training experience, including 21 role-based courses, supported adoption while establishing scalable change practices. 
Technologies: Microsoft Dynamics 365

Future Ways of Working

Mining

A large-scale digital transformation spanning seven projects set out to modernize and digitize business workflows. Through thoughtful change strategy and executive alignment, new tools and processes were successfully rolled out to field operators and business teams, enabling confident adoption in day-to-day operations. 
Technologies: SAP Analytics Cloud, Microsoft Power Platform, SAP Plant Maintenance

eCommerce Platform Updates

Technology

Quarterly Salesforce-driven platform updates required a more adaptive approach to change. An agile change management model, supported by intuitive training and on-demand content, enabled nearly 20,000 users to stay aligned and confidently adopt new features. 
Technologies: Salesforce

Marketing Tool Consolidation

Pharmaceuticals

A fragmented landscape of five marketing platforms across ten regions was unified into a single solution. With a focused approach to communications and training, the transition simplified operations and strengthened adoption globally. 
Technologies: Veeva Vault